Privacy Policy for Reseller and Referral Program

At Nexchar, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our Reseller and Referral Program or any other services provided by Nexchar ("Company").

1. Information We Collect

1.1. Personal Information : We may collect the following personal information when you register, participate in, or interact with our services:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment details (for processing commissions and rewards)

  • Referral code usage and associated activities

1.2. Non-Personal Information : We collect non-identifiable data such as browser type, device information, and website usage statistics through cookies and similar technologies.

2. How We Use Your Information

2.1. To Provide Services : We use your personal information to register you in our programs, process referrals, manage reseller accounts, and credit rewards or commissions.

2.2. Communication : We may use your email or phone number to send updates, promotional content, or support responses related to your account.

2.3. Improvement : Non-personal information helps us analyze user behavior to enhance our platform’s functionality and user experience.

3. How We Share Your Information

3.1. With Third-Party Service Providers : We may share data with payment processors, cloud service providers, or analytics platforms to support our operations. These providers are contractually obligated to safeguard your data.

3.2. Legal Obligations : We may disclose your information if required by law or to protect the rights, safety, and property of Nexchar or its users.

3.3. Program Participants : In the context of the Referral Program, limited information such as your referral code and referral status may be visible to referred customers.

4. Cookies and Tracking Technologies

4.1. We use cookies to track referral codes and enhance your browsing experience. Cookies allow us to:

  • Identify and attribute referrals to the correct participant.

  • Retain information across pages during user sessions.

4.2. Cookies expire within 7 days unless explicitly reset by another referral code.

5. Data Retention

We retain your personal information as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Upon termination of your account, we may anonymize your data for statistical purposes.

6. Your Rights

6.1. You have the right to:

  • Access and review your personal data.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your data, subject to legal or operational requirements.

6.2. To exercise these rights, contact us at contact@nexchar.com.

7. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission or storage is 100% secure. While we strive to safeguard your information, we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store information from minors. If we discover that a minor has provided personal data, we will promptly delete it.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Changes will be communicated via email or website notifications. Continued use of our services signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

  • Company Name: Nexchar

  • Address: 6341, Asha Brikho Tower, 1'st Floor, Chapai Nawabganj

  • Email: contact@nexchar.com